Being a business owner comes with lot of difficult decisions to make as you go. Choosing the best accounting software is important decision in terms of return on investment (ROI). You need to check all aspects and see if it fits your business needs. Also, if you have a team of employees working under you, you need to ensure that it is easy for them to understand the accounting software. We will analyze Zoho Books and QuickBooks deeply and look at their features in a magnified manner. Both are cloud-based platforms, and are hosted online meaning, can be accessed from anywhere with good internet access. They both offer you the ability to manage your accounting processes and offer various features, including invoicing and inventory management tools, integrations, and more.
Features
With the exception of a few, both offer about the same set of features for accounting purposes. Features like Invoicing, Expense Tracking, Client Portal, Tax Support and Inventory are common between the two platforms. For accountants and finance professionals, the difference in these features may be important depending on the level of work required. Holistically, the available features in both are even.
Pricing
The pricing structure of both platforms completely depends on the number of users added and the size of your company. With more expensive plans, you get more advanced features like batch invoicing, automated workflows etc. However, overall Zoho Books is significantly cheaper than QuickBooks Online, no matter which package you choose. Since the provided features in both are considerably the same, Zoho Books will be a massive saver especially if your business is just starting out. Its highest tier plan is just a few dollars more than the least expensive QBO plan.
Ease of Use
Whether you choose Zoho Books or QuickBooks Online, ease of navigation is not going to be an issue. Both offer user-friendly User Interface with built-in support in case you get stuck somewhere.
Customer Support
In terms of customer support, Zoho Books goes above and beyond to help its customers globally. From phone, email, and live support to extensive knowledgebase and weekly webinars, it’s easy to find the answers you’re looking for, from upgrading your subscription to navigational difficulties. Not only are there many ways to get in touch, but you’ll also have friendly, informative support agents, with low (or no) hold times, and fast responses. QuickBooks Online on the other hand lacks email support and is known to have kept customers on hold for longer periods.
Integrations
QuickBooks has more than 650 third-party integrations, including multiple payment gateways. While Zoho Books has added more integrations, it has just over 30. Zoho Books does, however, have multiple payment gateways and a Zapier integration that connects the software to 1,000+ apps.
Mobile Support
As both platforms are cloud-based, you can access your data from any mobile device for your day-to-day transactions. Both platforms have well-built mobile apps available for Android and Apple phones. Also, there are no additional costs for using the mobile applications.
Conclusion
While comparing Zoho Books vs. QuickBooks Online, you should consider that they’re both robust accounting software platforms with many of the similar standard features. However, your specific accounting needs—as well as your budget—will determine which software is the better fit for your needs. Still not sure?
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