What is Zoho CRM?
Zoho CRM is an innovative customer relationship management software designed to help businesses manage customers. A light-weight, cloud-based on-demand software, Zoho CRM manages everything from sales, marketing, customer support actions, analytics, policy, and automation of processes on a single platform.
Trusted by more than 150,000 businesses across 180 countries around the world, Zoho CRM caters to needs like lead management, sales reports, purchase control and workflow automation. If you are running a small or medium sized business with a tight budget, this CRM software is for you.
Benefits
Boost Sales Performance
With Zoho CRM you can create optimized workflows for your sales, marketing and support functions. Its lead management feature will help you identify potential leads, capture them and enable scheduled follow-ups with detailed information of prospective leads.
Real-time Reporting and Analytics
Every business needs to measure its progress. With Zoho CRM make accurate decisions, with in-depth analysis by tracking your potential leads and closing deals. With the help of actionable intelligence and data driven decisions you can work on the conversion rates. Use the Key Performance Indicators to visualize a complete picture of the essential sales figures so that your team can identify and concentrate on the areas that need improvement.
Omnichannel Communication
Zoho CRM enables you to deal with your customers on a real-time basis. You will be able to receive real-time notifications whenever a customer engages with your brand via emails, on social media platforms or through web forms of your catalogues. You can also integrate your sales calls in Zoho CRM and track every call made by your sales team.
AI Assistant
The artificial intelligent assistant Zia provided by Zoho CRM. Zia can fetch and populate the information you need, accurately predict the outcomes of your sales activities, automate day-to-day tasks for your team, detect anomalies and enrich data within modules. From placing an order to changing its status, your AI assistant will do anything that you ask for.
Start your Zoho CRM trial now!
We at The Storytelling Beancounter, offer expert guidance in migrating smoothly to Zoho CRM to improve your business functions. We have been serving professional services, non-profits, creatives and legal firms for years and helping them do smarter, faster business.
